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Taiwan Auction Related Issues
1, Please be aware that the Seller must have a Hong Kong dollar or US dollar account to receive the payment. The transaction amount will be settled in Hong Kong dollars.
2, Buyers should be aware that they are responsible for understanding and complying to all relevant alcohol regulations in their area, including any taxes or fees associated with importing the item.
***Taiwan office address***
Room 127, B1, No.87 Sichuan Rd, Xitun District, 407 Taichung City, Taiwan (R.O.C.)
LINE ID: luxauchk
Opening Hour:
Tuesday 11AM - 6PM
Saturday 11AM - 6PM
Closed on public holidays
2, Buyers should be aware that they are responsible for understanding and complying to all relevant alcohol regulations in their area, including any taxes or fees associated with importing the item.
***Taiwan office address***
Room 127, B1, No.87 Sichuan Rd, Xitun District, 407 Taichung City, Taiwan (R.O.C.)
LINE ID: luxauchk
Opening Hour:
Tuesday 11AM - 6PM
Saturday 11AM - 6PM
Closed on public holidays
System Updates and New Functions
***Member Registration Related Issues***
1, Buyers and sellers must register as members to use the platform. As a member, you can use both buying and selling functions, but sellers would not be allowed to bid their own items.
2, Membership registration comes with a one-time fee of HKD 50, which will not be refunded.
***Addition of "Watch List" Function***
In each current auction item's upper right corner, there is a heart symbol. By clicking it, you can add the auction item to your watch list.
You can view your watch list in "My Account - Watch List".
***Updates of Buyer Services***
Once the payment has been made, buyers can select their preferred delivery option, either self-pickup or shipping to their designated address, in 'My Account - Orders'.
The auction item will have a 6-month free storage period. However, we do not guarantee any changes in the item's condition during the period, so we advise buyers to pick up or ship out as soon as possible.
After the 6-month free storage period, a storage fee will be occurred. The fee would be calculated by 2% of the hammer price, which will be charged monthly.
If there are no storage fee have been made from the buyer, we will re-list the respective item to the next auction.
***Addition of Seller Function***
1, "Submission List". Sellers can submit items which they intend to sell with descriptions, photos, or files via "My Account - Submission List".
2, "Lots I Am Selling". Sellers can check the status of their auction items that are currently for bid in "My Account - Auctions I Am Selling".
1, Buyers and sellers must register as members to use the platform. As a member, you can use both buying and selling functions, but sellers would not be allowed to bid their own items.
2, Membership registration comes with a one-time fee of HKD 50, which will not be refunded.
***Addition of "Watch List" Function***
In each current auction item's upper right corner, there is a heart symbol. By clicking it, you can add the auction item to your watch list.
You can view your watch list in "My Account - Watch List".
***Updates of Buyer Services***
Once the payment has been made, buyers can select their preferred delivery option, either self-pickup or shipping to their designated address, in 'My Account - Orders'.
The auction item will have a 6-month free storage period. However, we do not guarantee any changes in the item's condition during the period, so we advise buyers to pick up or ship out as soon as possible.
After the 6-month free storage period, a storage fee will be occurred. The fee would be calculated by 2% of the hammer price, which will be charged monthly.
If there are no storage fee have been made from the buyer, we will re-list the respective item to the next auction.
***Addition of Seller Function***
1, "Submission List". Sellers can submit items which they intend to sell with descriptions, photos, or files via "My Account - Submission List".
2, "Lots I Am Selling". Sellers can check the status of their auction items that are currently for bid in "My Account - Auctions I Am Selling".
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