In order to promote a more diverse auction range of LuxAuc, our listing fee policy will be adjusted as follows to encourage sellers to offer a variety of collectibles:
Listing fee of special categories, including miniatures (200ml or below), accessories (for example: glasses) and books will be lowered from HKD 50 to HKD 20. This policy will be started from the upcoming auction.
These special auction items will have their shipping fees calculated separately. Accessories and books will be priced individually based on the case. For consolidated shipments, miniatures will be calculated per 700ml, regarded as one shipping unit (equal to a typical whisky bottle); while total volume under 700ml will be regarded as one shipping unit.
Besides, auction items with extraordinary weight, size, or volume will display their shipping units in the item description.

To align with the new policy for special auction items, we will revise the auction increment level. The minimum increment will be lowered from HKD 50 to HKD 10 within the bid price range of HKD 0.00-HKD 499.00. This change aims to enhance the price competition for low-priced auction items.

To align with the Taiwan auction and cater to more overseas buyers, LuxAuc has introduced new services upon completion of the system interface update. These include a six-month free storage service and the "Shipping Option" function. Upon completing the payment process (bank transfers require our manual update of payment status), you can browse to the 'My Account -- Orders -- Shipping Options' to choose between 'Shipping To' or 'Pick Up' services. If 'Shipping To' is selected, shipping fees will be calculated upon receiving shipping instructions, while the amount will be added to your cart. Once we have confirmed your payment, we will promptly arrange for the shipment.


Different shipping locations adopt different courier services:
1, Taiwan auction shipment within Taiwan local area: T-Cat Taiwan
2, Hong Kong auction shipment within Hong Kong local area: SF Express
3, Other shipments: DHL


Notes:
1, Starting from July, for a more organized arrangement, Hong Kong local shipments will no longer provide "Pay by receiver". Instead, LuxAuc will collect shipping fees upfront before sending out items.
2, For overseas buyers out of Hong Kong or Taiwan who need items shipped to their hotels, please provide early instructions and contact us via the 'Shipping Options'.
3, Reference transportation fees will be updated shortly.

1, Please be aware that the Seller must have a Hong Kong dollar or US dollar account to receive the payment. The transaction amount will be settled in Hong Kong dollars.
2, Buyers should be aware that they are responsible for understanding and complying to all relevant alcohol regulations in their area, including any taxes or fees associated with importing the item.

***Taiwan office address***
Room 127, B1, No.87 Sichuan Rd, Xitun District, 407 Taichung City, Taiwan (R.O.C.)
LINE ID: luxauchk
Opening Hour:
Tuesday 11AM - 6PM
Saturday 11AM - 6PM
Closed on public holidays