If you are new to the LuxAuc Whisky Auction platform, this guide will help you master the whisky bidding process. From account registration and our automated proxy bidding system to global shipping arrangements, we make it easy to secure rare spirits at LuxAuc auctions.

1. Register a LuxAuc Account: Unlock Bidding Access
At LuxAuc, a single account provides both "Buyer" and "Seller" functionalities with an intuitive interface.

- Registration Fee: HK$50 (One-time lifetime membership).
- Fair Play Policy: To maintain the integrity of our whisky auctions, sellers are strictly prohibited from bidding on their own listings.
- Features: Once registered, you can track live whisky bidding statuses and participate in global auctions in real-time.

2. LuxAuc Fee Structure for Buyers & Sellers
Before participating in a LuxAuc auction, please review our fee structure (Transaction fees for Credit Cards/PayPal are borne by the user):

LuxAuc Auction: Fee Structure & Payment Policy (HKD)

2.1. For Buyers
- Membership Fee: $50 (One-time)
- Buyer’s Premium: 12% of Hammer Price
- Shipping & Duties: Fully covered by the buyer (including import taxes)
- Accepted Payments: Bank Transfer, Credit Card, PayPal

2.2. For Sellers
- Membership Fee: $50 (One-time)
- Seller’s Commission: 3% of Hammer Price
- Shipping & Duties: Logistics costs and applicable export duties paid by seller
- Payout Methods: Bank Transfer, Cheque

3. Buyer Essentials: Automated Bidding & Increment Rules
LuxAuc utilizes an advanced Proxy Bidding System to ensure you remain competitive at the best possible price.

3.1 The 3-Step Bidding Process
Select Your Lot: Browse "Live Auctions" and add items to your Watchlist by clicking the heart icon.
Set Your Budget: Enter your "Maximum Bid."
Automated Bidding: The system will automatically place bids on your behalf using the minimum increment necessary to maintain your lead, up to your specified maximum.

3.2 Bid Increment Table
All bids placed during a whisky auction are legally binding and cannot be retracted.

LuxAuc Whisky Auction: Minimum Bid Increments (HKD)

$0 – $499: $10 increment
$500 – $999: $50 increment
$1,000 – $4,999: $100 increment
$5,000 – $9,999: $250 increment
$10,000 – $19,999: $500 increment
$20,000 and above: $1,000 increment

4. Payment, Free Storage & Global Logistics
LuxAuc offers flexible post-auction services, allowing international buyers to manage their collections efficiently.
4.1 Payment Deadline
Payments must be completed within 7 days of the auction closing via "My Account > Shopping Cart."

4.2 Complimentary Storage (6 Months Free)
Consolidated Shipping: Buyers can consolidate multiple wins from different auctions into a single shipment to reduce international freight costs.
Free Period: We provide 6 months of complimentary climate-controlled storage.
Overdue Fee: After 6 months, a storage fee of 2% of the hammer price applies monthly.

4.3 Shipping & Collection
Worldwide Shipping: Orders are typically dispatched within 1-14 business days after payment confirmation.
Local Pickup: You may choose to collect your items from our Hong Kong or Taiwan offices.

5. LuxAuc Collection Points & Appointment Guide
For local pickups, please book an appointment at least 24 hours in advance.

5.1. LuxAuc Hong Kong Office
Address: Room 602, Hing Lung Commercial Building, 68–74 Bonham Strand, Sheung Wan
Hours: Mon, Thu (11:00 – 19:00) / Sat (11:00 – 17:00)
Contact: WhatsApp +852 9740 1416

5.2. LuxAuc Taiwan Office
Address: Room 127, B1, No. 87, Sichuan Road, Xitun District, Taichung City
Hours: Tue, Sat (11:00 – 18:00)
Contact: LINE ID: luxauchk / Tel +886 975373038

Please click "Current Auction" in the top menu to start bidding, or return to the homepage and click "Register Now" to become a member!